Get in Touch With Us
If something on this site raised a question, if you spotted something that needs a closer look, or if you simply want to share your thoughts on our coverage of real money online casinos in the US, this is the right place. Below you will find how to reach us, what we can help with, and what to expect after you do.
How to Reach the Team
Email is the most direct route to us. Every message is read by a real person, and we aim to reply within two working days. Write to us at [email protected].
A brief description of your enquiry at the top of your message helps us route it to the right person quickly and get a more useful reply back to you sooner.
What You Can Ask Us About
We cover a wide range of topics related to online casino sites, withdrawal speeds, bonuses and player protections in the US market. Here are the most common reasons readers get in touch:
- Content questions — If something in our casino reviews or withdrawal guides is unclear, or you want more context on how we assess a site, just ask.
- Corrections and updates — Bonus terms, withdrawal limits and casino offerings change regularly. If you believe something we have published is out of date or inaccurate, we want to hear about it. Accuracy is central to what we do.
- Reader feedback and suggestions — Is there a casino, payment method or topic you would like us to cover? Reader input genuinely shapes future content.
- Responsible gambling concerns — If you or someone close to you is experiencing difficulties related to gambling, mention it in your message and we will point you toward appropriate support services, including the National Council on Problem Gambling (NCPG) helpline at 1-800-522-4700 and the National Problem Gambling Helpline chat at ncpgambling.org.
- Partnership and editorial enquiries — If you represent a brand or organisation and want to discuss working together, please introduce yourself clearly and outline what you have in mind. We review all such requests against our editorial standards.
What We Do Not Do
We are an independent comparison and review site. We do not operate any of the casino platforms listed on this site, process payments, manage player accounts, or handle disputes between players and casino operators. For account-specific issues — withdrawals, verification delays or bonus disputes — you will need to contact the casino directly through its own support channels.
We are also unable to offer personalised legal or financial advice. Where a question touches on gambling law or regulation in a specific US state, we will point you toward the relevant state gaming authority.
What Happens After You Email Us
Your message goes to a member of our editorial team, not an automated system. We do not send templated holding replies in place of a real response. Someone will read what you wrote and reply substantively.
Our target is two working days. During particularly busy periods it may take a little longer. We will always follow up — if you have not heard from us after five working days, it is worth checking your spam folder and resending if needed.
A Note on How This Site Works
Real Money Casino researches and reviews online casino sites available to players in the United States, with a particular focus on withdrawal speed, licensing, bonus fairness and payment options. Our rankings are based on editorial assessment; commercial relationships with operators may generate commission, but they do not determine position in our reviews.
All casino options covered on this site are reviewed for valid licensing and regulatory compliance relevant to the US market. Players must be of legal gambling age — typically 21 in most US states — and must be physically located in a jurisdiction where online casino play is permitted. If you have questions about how any of that works, our reviews and guides are a good starting point, and you are welcome to ask us directly.
For a broader look at what we cover, our guide to online casino options gives useful context on how we evaluate the sites we feature.
Responsible Gambling — a Standing Commitment
We take reader wellbeing seriously. Online casino games carry a house edge, and outcomes are never guaranteed. If gambling has stopped being enjoyable, or is affecting your finances or relationships, support is available:
- National Council on Problem Gambling (NCPG): 1-800-522-4700 (24/7 helpline)
- National Problem Gambling Helpline: ncpgambling.org — live chat available
- Gamblers Anonymous: gamblersanonymous.org
Most licensed casino sites also offer self-exclusion tools, deposit limits and cooling-off periods. If you need help finding those on a specific platform, include the casino name in your message and we will do our best to point you in the right direction.
We Look Forward to Hearing From You
Whether it is a quick correction, a broader question about how real money online casinos work in the US, or feedback on our content, your message is welcome. We read everything and take it seriously.